General Industry Articles

Customer retention in life and health insurance relies on personalized experiences, efficient claims, and wellness programs to address evolving customer needs. By using digital tools and predictive analytics, insurers can improve engagement, reduce churn, and build long-term loyalty.

To boost customer engagement, retailers should focus on personalized experiences, leverage technology, and create exclusive, memorable interactions. Learn from other brands, and discover how to integrate health and wellness data for deeper connections and loyalty.

In today’s fast-paced retail environment, acquiring new customers is critical to stay competitive. However, focusing solely on acquisition spend isn’t enough, efficiency is key. This guide outlines seven customer acquisition strategies that balance growth and profitability.

This guide explores 10 proven strategies to improve retention in retail that go beyond traditional methods, including omnichannel retailing, exclusive offers, and value-added services like free shipping or health-focused programs.

In the highly competitive banking industry, customer retention is more than just a strategy—it’s a necessity. Retaining customers is not only more cost-effective than acquiring new ones, but it also significantly boosts profitability. This article delves into effective strategies for enhancing customer loyalty, from personalized services and digital transformation to community involvement.

Explore eight proven strategies for boosting customer acquisition, from leveraging digital marketing and referral programs to offering competitive products and embracing community engagement. Learn how banks have successfully implemented these tactics, and discover how digital health solutions can further enhance your acquisition strategy.

Learn how one major bank increased customer retention by 500% leveraging effective customer retention strategies. Understand how the power of technology and data analytics can empower your banking business to reach the next level in customer satisfaction.

In today’s digital world, continuous customer engagement requires more than internal resources. Prompt service is crucial, so a robust engagement strategy using experts is essential for business success.

Customer data-driven personalization is essential in modern business, tailoring products and services to individual preferences. This section underscores its growing importance and showcases how other companies harness the power of personalization.

Healthcare costs boil globally, despite projected dips in 2024. Affordability struggles persist, with 73% of Americans worried. Can digital health technology help health insurers become affordability champions?